BetaSPORT

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Sports Facility Management System

 

This single source, fully integrated facility management system  includes Accounts Receivable with Membership Accounting, BetaSNAP!, photo-on-screen check-in, and Electronic Funds Transfer options; General Ledger; Point of Sale with Inventory Control and Program Registration; Touch POS; Scheduling; Accounts Payable; Payroll; word processing and spreadsheet interface; and BetaMATCH, the match maker. 

All software is from one vendor!

Since 1978, BetaData has installed computer systems nationwide, providing excellent software products, technical competence and, most importantly, customer satisfaction. BetaData can provide a turnkey system of hardware, software, training, site planning, and ongoing support. BetaData resells select hardware manufactured by industry leaders with established maintenance and support programs.

 

ACCOUNTS RECEIVABLE

The heart of BetaSPORT is ACCOUNTS RECEIVABLE. Accounts Receivable maintains all member demographics, interests and billing information, and includes monthly statements, Front Desk check-In, facility use and retention reporting, word processing interface and much, much more.

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Multiple user-defined billing rates, billing frequencies and flexible corporate billing capabilities enable BetaSPORT to meet your membership's financial needs as well as provide a detailed monthly statement including aging, service charges and interest on balances due, if desired.

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System options enable account information, account detail, and customized messages that are based on account aging, to display at the Front Desk and on the member's statement.

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Report selection capability allows management to analyze and address specific membership types and interests in an effective manner. Promotion of activities and special events can be directed to the segment of the membership most likely to participate.

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Sales and Payment Processing, Recurring Entries and Member Demand Statements round out the Accounts Receivable financial capabilities.

BetaSNAP!

BetaSNAP!, photo-ID on screen, eliminates the need for expensive photo ID cards and increases facility security. This option has a large display and works with the Front Desk program to control member entry into your facility and record member activity.

ELECTRONIC FUNDS TRANSFER

The ELECTRONIC FUNDS TRANSFER option allows direct monthly billing to checking, savings or Visa, MasterCard, Discover, and American Express. There are no recurring fees paid to BetaData.  The charges are negotiated directly between the club and the club's bank.

FREQUENCY OF USE

For member retention and staff and facility planning, BetaSPORT's FREQUENCY OF USE provides critical information.

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The Detail Frequency of Use Report shows which members utilized the facility on a specific date and time and indicates in which activities they participated.

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The Frequency of Use History Report shows those who are falling off in their usage.  This report is invaluable when working on member retention and is beneficial in facility planning and staff scheduling.

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Retention Analysis reports show visitation fluctuation by percentage of increase or decrease for target marketing -- before a membership is lost.

GENERAL LEDGER

The GENERAL LEDGER system reflects the total integration of all subsystems and provides the final measure of profitability.  The Budget Forecast Analysis Report provides variance figures, and the History Analysis Report compares current values to historical values.  Operating reports such as the Daily Sales Analysis may be run on demand.

The General Ledger system provides complete user control over the sequence, titles, and format of various financial reports, budgets and history reports.

POINT OF SALE

POINT OF SALE interfaces with Inventory, General Ledger, and Accounts Receivable. Account status and charge privilege verification takes place prior to members charging to their accounts. If the BetaSNAP! module is installed, the member's picture will pop-up upon entry of the member's name, number, or key tag.   Members may charge to their club accounts, Visa, MasterCard, Discover, or American Express accounts with automatic verification.  Cash sales and automatic discount pricing functions also are included. Receipt printing and detail transaction journals are standard.

The key to profitability in the Pro Shop is inventory control. BetaSPORT provides a simple, easy-to-use, yet thorough inventory subsystem. Purchase orders, adjustments, physical inventory, reorder points and optimum reorder quantities are maintained easily. Registration and Facility Rental functions enable members to sign up for classes and special events and to reserve or rent facilities. Point of Sale can be used in food service operations with optional touchpads, kitchen printers, and fast printers for rapid order processing.

For BetaSPORT clients needing simple scheduling of courts or personal trainers, the Court & Trainer Scheduler feature within Point of Sale is simple and quick to use.   The system was designed for tennis and racquetball court scheduling; however, it has been used by some clients to encompass personal training and massage time or any other activity that is booked by the hour, or booked by block time for a number of periods.

BetaSPORT allows concurrent Program Registration in three ways:

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Registration from Point of Sale terminals in the club facility.

 

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Internet Program Registration allows member registration from your organization’s web site. 

 

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Touch-Tone Registration allows member registration via phone lines.

All of these registration methods use the same information from the BetaSPORT files and can be used simultaneously.  Registration numbers are updated immediately so that everyone will know when a class is closed—no surprises.

 Program Registration at Point of Sale Terminals in the Club

A member may register for programs held at multiple locations.  Searches may be conducted by Location and Program Code or Description.  Once the desired program is found, the program description, start date, days of the week when held, starting time and amount of the class fee will display in the Program Registration box.

The registration program will search for conflicting program registrations, duplicate registrations, age restrictions, previous cancellations, and waitlist availability if the class is full.  If any of these situations exist, an error message will display and the member will not be able to register for the class.  If a waitlist is available for the class, the member has the choice of being put on the current waitlist or being registered for the same class, next term.

A member may register for as many classes as your organization allows.  When registration is complete, the member may pay by cash, check, credit card or charge to his/her account.  If desired, the fees for program registration may not be billed until the month that the programs begin.

Registration cancellations and refunds may be made through the Point of Sale – Returns/ Refunds program.  Partial refunds or full refunds may be made, depending upon the circumstances.

Internet Program Registration

When a member logs into your web site, there will be a program registration link.  The member will go through a series of screens that allow him/her to search for a program, view the program information and register on-line.  The programs are added to a shopping cart, and the member checks out and pays with a credit card.  If a class is full, the member may be added to the Waitlist for the class.  No fee will be charged until the member goes off the Waitlist into the desired program. 

Program registrations that were made on-line may be cancelled on-line.  If the program registration was made through one of the point of sale terminals at the club, or by touch-tone registration, the member must call your facility or go in to cancel his/her registration and receive the refund.

Pin Numbers, which allow access to restricted areas on the website, may be assigned to members in one of two ways.

bulletWhen the member registers for a program(s), an e-mail address must be entered at the payment screen.  When the payment is successfully processed, a Pin Number will be created for the member, added to his/her member account record, and e-mailed to the address entered.

 

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Members can also receive a Pin Number by requesting one through an electronic form that will be accessible through your web site.  This feature also can be used if the member forgot his/her pin number and wishes to have a new one assigned.  When filling out the form, the member must enter certain identifying information, plus an e-mail address, and must match up to the information on the member’s record before a Pin Number will be assigned.  Once assigned, the new Pin Number information will be e-mailed to the member.

Once a member has an assigned Pin Number, he/she may gain access to other protected activities.  Pin Numbers are required for such activities as changing or adding information (such as birthdates, addresses, phone numbers) on a member’s record, canceling a program registration that was made through the Internet, or viewing the active enrollments for all members on the account.

Upon successful completion of a transaction, the confirmation of the transaction is displayed on the screen as well as e-mailed to the address on the account.

 Program Registration via Touch-Tone Telephone

 BetaCALL is an IVR (interactive voice response) auto attendant and audio text voice response system that provides round-the-clock registration for members of your organization. 

The IVR function lets members: 

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Register and pay for programs by touch-tone telephone.

 

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Cancel a registration and receive a credit.

 

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Review member information.

 

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Record a message requesting member information changes.

 

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Request their member record information be faxed.

During the call, a confirmation number is provided to the caller to facilitate tracking transactions later. 

Credit card transactions are quickly authorized and easily reconciled.

Registration statistics and profitability analysis are available on demand.

Class Rosters with attendance boxes are available on demand.

Program Registration requires features included in the Scheduling module described below.

SCHEDULING

SCHEDULING manages staff, facilities, equipment and events. Select available facilities and schedule for specific events and tasks as needed. Print work schedules for employees showing individual assignments and monitor completion. When used in conjunction with Point of Sale, Scheduling provides complete facility and registration capabilities. Front Desk operators will be able to view the schedule to better answer member questions.  This module supports Interactive Voice Response telephone registration and Internet Program registration.

ACCOUNTS PAYABLE

The ACCOUNTS PAYABLE system has features to minimize record keeping and provide management with information for planning cash flow and tracking amounts of purchases from individual vendors.

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Invoices may be put on "hold," partial payments may be made; and a Cash Requirements Journal allows reporting based on vendor and payment date selection.

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Check reconciliation is available to minimize the task of monthly checking account balancing.

PAYROLL

The PAYROLL system has an automatic feature that generates payroll for salaried and regular hourly personnel.  Payroll offers multiple pay rates and departments for individual employees. Multiple state tax tables are supported with simple or complex formats. Quarterly taxes and annual W-2 reports are generated automatically. Reports are available for 401(k) deductions, as well as sick, vacation, and personal hours. A history file including pay rates is included.

In order to properly manage this critical area of expense, a Departmental Labor Distribution Report and a Summary Report show total costs by department and general ledger account.

BetaMATCH

BetaMATCH, the match maker, uses selection criteria to bring members together for sports matches, social events, child care or other special programs.

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The system maintains member information, activity interests, skill level, and days and times available.

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Queries and reports may be run to match members together based on selected criteria.

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BetaMATCH is available as a stand-alone module, can utilize a touch screen monitor, and is great for proactive retention management.

MULTIPLE LOCATIONS

One of the unique abilities of BetaSPORT is that of handling multiple locations. Because of BetaSPORT's growth path, it will perform in a small, single facility sports club or a large corporate environment with multiple remote locations. Remote sites may be managed on-line for the most current member information, or may run independently of the host system with a simple file transfer and update schedule in place.

OPERATING SYSTEMS

Windows® 95 / 98

Windows® 2000

Windows®xp

OpenVMS

 

SUPPORT

Our service and support are unsurpassed in the industry. We take pride in our friendly and responsive answers to all questions.  Just ask our clients!

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BetaData Systems, Inc.,  3137 East Greenlee Road,  Tucson, AZ 85716  (520) 917-1028

sales@betadata.net